0114 272 36120114 272 3612
Sheffield Knives J. Adams Ltd, 124 Scotland Street, Sheffield,
0114 272 36120114 272 3612
Sheffield Knives J. Adams Ltd, 124 Scotland Street, Sheffield,
| About Us Sheffield Knives J. Adams Ltd 124 Scotland Street Sheffield S3 7DE United Kingdom Phone: 0114 272 3612 Fax: J.Adams Ltd is a limited company registered in England and Wales. Registered number: 02310912. Registered office: 124 Scotland Street, Sheffield. S3 7DE VAT No: 172944150 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept payment by PayPal, Visa and Mastercard credit/debit card. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We carry out age verification checks to prove you are over 18 and our prices include a charge for this. IMPORTANT NOTICE
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| Shipping And Handling The carriers we use have on-line tracking facilities and if delivery is delayed for any reason we are usually able to find out why. A shipping charge, the cost of which will depend on the destination, will be added at the checkout. All items will require an adult signature when delivered. |
| Delivery Schedule Delivery times will depend on whether we have the item you require in stock or if it it has to be made. Many of our items are made to order. |
| Back Orders Items which need to be manufactured will be shipped as soon as possible |
| Tax Charges Value Added Tax is included in the price of all products supplied to customers in the U.K. |
| Credit Card Security We take credit card payments using a secure service provided by Sage Pay. |
| Guarantee We guarantee that all our knives are Sheffield made. Our knives are guaranteed against defects in material and workmanship providing the knife has not been abused. In the unlikely event that manufacturing defects arise, the knife will be replaced if it is returned to the place of purchase. |
| Reaching Us Don't hesitate to contact us with any questions. If you can't see what you require - please contact us. |
| Privacy Policy We will validate name, address and date of birth information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is only done to confirm your age, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation which came into effect on 25 May 2018. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. |
| Returns Policy You have a right to cancel your order and receive a full refund for products purchased from this site by notifying us within14 working days of you receiving the product. If cancelling an order, the goods must be returned to us in perfect condition. If you are in any way dissatisfied with the goods you receive, or they have been damaged in transit, you may return them within14 days of receiving the product for a replacement or full refund. In either case we will ask you to return the item(s) to us, keeping proof of posting and making sure that insurance cover is in place should the parcel be lost. When we have received the item(s), we will issue a refund or replacement(s), whichever is requested. Sheffield Knives cannot be held responsible for lost parcels. Please note that you will be responsible for the costs of returning the products to us. We will only refund the postage paid when the item is found to be defective or incorrectly supplied from the original order. If goods are returned after 14 days then the price of the product may be refunded but the Age Verification and shipping charges are non-refundable. |
| Remittance Terms Goods will not be shipped until full payment is received. |
